This Privacy Policy describes the privacy practices of Nutritional Solutions LLC ("DBA SwellNoMore," "we", “us” or "our") and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, including our SwellNoMore.com websites (collectively, the “Service”), as well as through social media, our marketing activities, our events and other activities described in this Privacy Policy. Where the processing on our websites varies, we note this in this Privacy Policy.  

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Personal information we collect

Information you provide to us.  Personal information you may provide to us through the Service or otherwise includes:

, such as your first and last name, email address, billing and mailing addresses, and phone number.

, such as your city, state, country of residence, postal code, gender, and age.

, such as the username and password that you may set to establish an online account with us, interests, preferences, information about your participation in our promotions or surveys, and any other information that you add to your account profile.  

, such as information about your nutritional needs, your physical measurements, health concerns, dietary preferences, and other information about your health that you choose to provide to us (e.g. through taking an optional quiz, which is designed to help match you with our most effective products available through the Service).

 that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise.

, such as information relating to or needed to complete your orders on or through the Service, including order numbers, credit card information, and transaction history.

, such as your preferences for receiving our marketing communications and details about your engagement with them.

not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:

, such as social media platforms and other publicly available sources.

, such as information services and data licensors that provide demographic and other information.

, such as our affiliate network provider and publishers.

, such as joint marketing partners and event co-sponsors.

Automatic data collection.  We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.

, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

when you authorize the Service to access your device’s location.

Any data we request that is not required will be specified as voluntary or optional.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery. We may use your personal information to:

• provide, operate and improve the Service and our business;
• establish and maintain your user profile on the Service;
• facilitate your invitations to friends who you want to invite to join the Service;
• to process and deliver orders placed on our website;
• communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;
• understand your needs and interests, and personalize your experience with the Service and our communications; and
• provide support for the Service, and respond to your requests, questions and feedback.

Research and development.  We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.  

Marketing and advertising.  We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

• Direct marketing. We may send you SwellNoMore-related or other direct marketing communications, including tailored product recommendations based on your quiz responses, as permitted by law and with your consent (where required).  You may opt-out of our marketing communications as described in the Opt-out of marketing section below. 
• Interest-based advertising.  We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you.  This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Your choices section of our Cookie Notice.

Third Party Pixels and Cookies:

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with the information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/"

Compliance and protection.  We may use your personal information to:

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
• audit our internal processes for compliance with legal and contractual requirements or our internal policies;
• enforce the terms and conditions that govern the Service; and
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.  

With your consent.  In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

To create anonymous, aggregated or de-identified data.  We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect.  We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data identifiable to you.  We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.  

How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.  

Affiliates.  Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers.  Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, and website analytics).

Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Authorize.Net LLC.

Advertising partners.  Third-party advertising companies for the interest-based advertising purposes described above.

Business and marketing partners. Third parties with whom we collaborate on joint activities, with whom we have entered into joint marketing relationships or other joint ventures, or who we think may offer you products or services that you may enjoy.

Professional advisors.  Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees.  Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, SwellNomore or our affiliates (including, in connection with a bankruptcy or similar proceedings).  

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

Your options for controlling what information cookies and similar technologies collect about you include:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Sites may not work properly.  For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.  If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.
• Third-party opt-out option.  You can opt-out of interest-based advertising through some of the third parties listed in the chart above by using the corresponding third-party opt-out tool provided in the chart.
• Industry association opt-outs. You may opt out of receiving interest-based advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. You may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked above.
• Blocking advertising ID use in your mobile settings.  Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.  If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

If you choose to opt-out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

Text Messages If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying STOP to our marketing message. You may also text STOP to 833-214-7564.

For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.  If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

If you choose to opt-out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying STOP to our marketing message. You may also text STOP to 833-214-7564.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

• To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect.  However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You can opt-out of cookie tracking from your computer.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting swellnomore.com or its subsidiaries are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brands and Web sites using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination.

If you feel you’ve been sent unsolicited emails promoting one or more of our brands or websites and would like to register a complaint, please email support@swellnomore.com. We will immediately investigate all allegations made related to unsolicited messages.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit My Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 5/3/2024

Contacting Us

If there are any questions regarding this privacy policy you may contact us by email.
support@swellnomore.com

Respectfully,

SwellNoMore Team
www.swellnomore.com

Statutory category of personal information (PI) (Cal. Civ. Code § 1798.140)

PI we collect in this category (See Personal information we collect above for description)

Source of PI

Business/ commercial purpose for collection

Categories of third parties to whom we “disclose” PI for a business purpose

Categories of third parties to whom we “sell” or “share” PI

Identifiers

Contact data

Demographic information

Profile data

Health-related data

Data about others

You

Third-party sources

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Payment processors

Advertising partners

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and marketing partners

California Customer Records (as defined in California Civil Code section 1798.80)

Contact data

Demographic information

Transactional data

Data about others

You

Third-party sources

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Payment processors

Advertising partners

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and marketing partners

Commercial Information

Transactional data

Marketing data

Online activity data

You

Third-party sources

Automatic collection

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Payment processors

Advertising partners

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and marketing partners

Financial Information

Transactional data

You

Third-party sources

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Payment processors

Professional advisors

Authorities and others

Business transferees

None

Online Identifiers

Profile data

Device data

You

Third-party sources

Automatic collection

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Payment processors

Advertising partners

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and marketing partners

Internet or Network Information

Marketing data

Device data

Online activity data

Automatic collection

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Payment processors

Advertising partners

Third parties designated by you

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Other users and the public

Advertising partners (to facilitate online advertising)

Business and marketing partners

Geolocation Data

Device data

Location data

Automatic collection

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Advertising partners

Professional advisors

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and marketing partners

Inferences

May be derived from your:

Contact data

Demographic information

Health-related data

Profile data

Communications

Device data

Online activity data

N/A

Service delivery

Research & development

Marketing & advertising

Compliance & protection

Affiliates

Service providers

Advertising partners

Authorities and others

Business transferees

Business and marketing partners

Advertising partners (to facilitate online advertising)

Business and ma